Payment Policy

Payment Policy

At SJMB India Private Limited., we strive to provide a seamless and secure shopping experience for our customers. Our products can be purchased through our official website www.sjmbindia.in .

Payment Gateway Partner

For secure and efficient transactions, SJMB India has partnered with Razorpay as our payment gateway provider. Payments can be made through the following options:

Credit Cards & Debit Cards (Visa, Mastercard, Rupay, etc.)

Net Banking (Major banks in India). UPI & Wallets (Google Pay, PhonePe, Paytm, etc.). EMI & Pay Later Options (Subject to availability with Razorpay)

Security Measures by Razorpay Razorpay is PCI DSS Level 1 compliant, ensuring the highest security standards for processing payments. It follows all RBI guidelines, including Card-on-File Tokenization, to protect sensitive financial information.

Important Information

Order Confirmation: An order is considered successfully placed only when the payment is received and recorded in SJMB India accounts. Until then, the order remains pending.

No Storage of Payment Credentials: SJMB India does not store any payment details such as Credit/Debit Card numbers, CVV, Net Banking login credentials, or UPI IDs

.

Customers will need to enter their payment details each time they place an order for security reasons.

No Extra Transaction Charges: SJMB India does not charge any additional transaction fees for digital payments.

Payment Issues & Resolution: If any customer faces payment-related issues while using the E-Shop, they can immediately contact our support team:

Customer Care: 9713760080

Email: support@sjmbindia.in

Support Timings: 9:30 AM – 6:30 PM (Monday to Saturday)

Our team will make every effort to resolve the issue at the earliest.

At SJMB India, we prioritize security, transparency, and convenience in all transactions, ensuring a hassle-free shopping experience for our customers.